Working with Smart Desk

Sarah Jones

Sarah Jones

Smart Desk is run by Sarah Jones and is based in South Wales (in the UK). Some people call me a virtual assistant, I call myself a freelance administrator. I am an approved member of the Society of Virtual Assistants. I usually work remotely but can work from your office if you prefer. Before working with you I like to meet, although that is not essential. Following our initial discussion I will provide you with my terms of business so you know what you can expect from me. With many clients I use Dropbox or Google Drive to share files safely and use email, telephone and Skype to keep in contact.


Trust is extremely important to me. I fully respect the confidentiality of my clients and will treat all of your material, financial and commercial information in strictest confidence. I take appropriate and proportionate steps to secure data. Electronic files are backed up remotely using a third party IT company and electronic devices are password protected.


I am covered by professional indemnity and public liability insurances.


I understand that as a freelancer or small business you don’t want to be tied in to employment contracts or paying for a member of staff when you don’t need them. Smart Desk prides itself on providing flexible administrative support. I am happy to work on one-off, ad-hoc and regular pieces of work. Some clients ask me to work for them for a set number of hours per week/month, while some just contact me when they need me. I do not require a minimum commitment from clients, there are no contracts and no notice period is required to terminate our working relationship. Please note that monthly packages are payable by Direct Debit.

Our people

I have worked in the public sector for over 12 years as a project manager, office manager and trainer. To view my full CV go to LinkedIn, feel free to connect with me there. I occasionally work with associates on larger projects. Please feel free to contact me to discuss your admin needs.